1.ORDER CANCELLATION
You may cancel your order anytime before the order is processed. Once a product is shipped, we can't accept the cancellation or exchange the order. If you want to cancel the order, please kind to choose the reason due to buyer or the other reason.
2.ORDER EXCHANGE OR RETURN
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click 'confirm Order Received' or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
If you are not 100% satisfied with the quality of your purchase from BunniesFairy, you can return or exchange your items within 30 days from the delivered date.
Request:
1). Items received within 30 days from the delivered date.
2). Items received unused, undamaged and in original package.
3). Return shipping fee is paid by buyer.